MGMT630 2010

Question No: 1 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. Which of these is NOT an element of technical knowledge and skill?

► Hardware

► System integration

► Software

► Network infrastructure correct



Question No: 2 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. Following are the examples of intangible resources EXCEPT:

► Brand image

► Innovation

► Land Correct

► Copyrights



Question No: 3 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. All of the following are the terms used interchangeably for global economy EXCEPT:

► Third Wave Economy

► Electronic Economy

► Third World Economy

► Developed Economy Correct



Question No: 4 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. Which of the following are the organizations related to theatres, televisions, actors, singers under one title?

► Information industries

► Knowledge industries

► Ethics industries

► Arts industries correct



Question No: 5 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. Which of the following is among the three core levers of strategy?

► Knowledge in products and services correct

► Organizational memory

► Knowledge in relationships

► Knowledge assets



Question No: 6 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. All of the following are the examples of knowledge databases EXCEPT:

► Products and technologies

► Customer's histories

► Best practices Correct

► Marketing strategies



Question No: 7 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. Which of the following knowledge comprises all the insights, intuitions, and relational information we use to work with other people?

► Categorized knowledge

► Stored knowledge

► People knowledge Correct

► Immanent knowledge



Question No: 8 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. The refining phase of knowledge management includes all of the following steps EXCEPT:

► Contextualizing correct

► Collaborating

► Filtering

► Projecting



Question No: 9 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. Physical, cognitive and punctuation marks are examples of which of the following knowledge?

► Procedural knowledge correct

► Declarative knowledge

► Tacit knowledge

► Explicit knowledge



Question No: 10 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. Reengineering shifts processes from one stage to another stage in a way which is more______________.

► Productive correct

► Monotonous

► Efficient

► Aggressive



Question No: 11 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. IF mothers are women AND Sarah is a mother, THEN Sarah is a woman. This conclusion is based on which of the following reasoning?

► Analogy Reasoning correct

► Inductive Reasoning

► Deductive Reasoning

► Case–Based Reasoning




Question No: 12 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. Which of the following statement refers to “shallow knowledge?”

► Knowledge based on the fundamental structure, function, and behavior of objects

► Readily recalled knowledge that resides in short-term memory correct

► Surface information that experts verbalize easily

► Knowledge used to create explicit knowledge



Question No: 13 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. The branch of philosophy that studies the nature of knowledge, its presuppositions and foundations, and its extent and validity refers to which of the following term?

► Epistemological

► Ontological

► Sociological

► Psychological correct



Question No: 14 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. Which of the following strategies focuses on developing new knowledge?

► Stock strategy

► Flow strategy

► Growth strategy

► Share strategy



Question No: 15 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. Companies that offer customized products will fit in which of the following strategy?

► Codification strategy

► Personalization strategy

► Growth strategy Correct

► Stock strategy



Question No: 16 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. I have a problem and I am looking for someone in the organization who has knowledge that can solve my problem.” In this situation according to the strategic school, management must have which of the following perspective?

► Information-based perspective Correct

► Technology-based perspective

► Culture-based perspective

► Structure-based perspective






Question No: 17 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. Culture-based perspective is concerned with which of the following?

► Access to information

► Application of information technology

► Knowledge sharing Correct

► Application knowledge



Question No: 18 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. Human capital is a general term that refers to all of the following resources that individuals directly contribute to an organization EXCEPT:

► Physical resources

► Knowledge resources

► Social resources

► Financial resources Correct



Question No: 19 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. How can the organization’s employees improve the competence of customers, suppliers and other stakeholders? This strategic question is asked in which of the following knowledge transfer?

► Knowledge transfers between individuals

► Knowledge transfers from individuals to external structure Correct

► Knowledge transfers from external structure to individuals

► Knowledge transfers from competence to internal structure



Question No: 20 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. Which of the following is viewed as a tool to aid internal decisions and descriptions of the company's knowledge assets to the shareholders?

► Industrial capital reporting

► Intellectual capital reporting

► Social capital reporting Correct

► Cultural capital reporting



Question No: 21 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. Which of the following characteristics describes that “knowledge can be summarized for easier handling and can be packaged into small physical formats”?

► Expandable

► Compressible Correct

► Transportable

► Diffusive



Question No: 22 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. Which of the following describes a sequence of relations relative to the main; for example if the gas gauge of your car indicates less than a quarter of a gas tank, you look for a CNG station?

► Fact

► Heuristic

► Procedural Rule

► Common Sense Correct



Question No: 23 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. An engineer installs machinery in a factory by using a manual. After this experience, he further installs machinery in another factory without use of manual. Engineer has transferred his knowledge from __________.

► Explicit knowledge to Tacit knowledge

► Tacit knowledge to Explicit knowledge

► Explicit knowledge to General knowledge

► General knowledge to Expertise knowledge Correct



Question No: 24 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. “Building knowledge-sharing culture” is which type of the initiative in knowledge management?

► External structure initiatives

► Internal structure initiatives Correct

► Competency initiatives

► Complementary initiatives



Question No: 25 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. Which of the following is correct about externalization, a component of Nonaka's model?

► Convert tacit knowledge into more complex explicit knowledge Correct

► Convert tacit knowledge into more complex tacit knowledge

► Convert explicit knowledge into more complex tacit knowledge

► Convert explicit knowledge into more complex explicit knowledge



Question No: 26 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. Which of the following is correct about socialization, a component of Nonaka's model?

► Convert explicit knowledge into more complex explicit knowledge

► Convert tacit knowledge into more complex explicit knowledge

► Convert tacit knowledge into more complex tacit knowledge Correct

► Convert explicit knowledge into more complex tacit knowledge



Question No: 27 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. Which of the following refers “to identify a common language to describe the sub processes which is required to produce the outputs in Knowledge-Value-Added theory?

► Procedure instructions approach Correct

► Process instructions approach

► Development nstructions approach

► Practice instructions approach



Question No: 28 ( Marks: 1 ) - Please choose one

Your browser may not support display of this image. According to Grover and Davenport (2001), organization can be viewed to have how many categories of buyers of knowledge?

► Two Correct

► More than five

► More than ten

► Unlimited



Question No: 29 ( Marks: 3 )

Your browser may not support display of this image. Briefly explain the key attributes of intelligent behavior.






Question No: 30 ( Marks: 3 )

Your browser may not support display of this image. Write steps of approaching knowledge value added (KVA).



Question No: 31 ( Marks: 5 )

Your browser may not support display of this image. Briefly explain what type of knowledge is used in each of these activities:

1. tying a shoelace
2. baking a pie
3. debugging a computer program
4. replacing a car’s flat tire
5. driving in congested traffic






Question No: 32 ( Marks: 5 )

Your browser may not support display of this image. Write the three fundamental assumptions of Knowledge-Value-Added theory with the help of example.