Question # 1 of 15 (
Start time: 08:31:19 PM ) Total Marks: 1
The actions or reactions of an individual in response to external or
internal stimuli is called:
Select correct option:
Attitude
Behavior
Perception
Ethics
Question # 2 of 15 (
Start time: 08:32:26 PM ) Total Marks: 1
Attitudes are an important part of human relations because they are
linked to:
Select correct option:
Perception
Motivation
Relationships
All of the given options
Question # 2 of 15 ( Start time: 08:32:26
PM ) Total Marks: 1
Attitudes are an important part of human relations because they are
linked to:
Select correct option:
Perception
Motivation
Relationships
All of the given options
Question # 3 of 15 (
Start time: 08:33:02 PM ) Total Marks: 1
Informal transmission of information, scandal or rumor from person to
person called:
Select correct option:
Gossip
Grapevine communication
Vertical communication
Horizontal communication
Question # 4 of 15 (
Start time: 08:33:29 PM ) Total Marks: 1
Waleed knows his leadership qualities and the strengths and weaknesses.
He is more likely to accomplish his assigned task that shows his self:
Select correct option:
Love
Esteem
Awareness
Perception
Question # 5 of 15 (
Start time: 08:34:13 PM ) Total Marks: 1
A negative and _____________ attitude damage all hope of career
success.
Select correct option:
Self-defeating
Self projection
Self worth
Self centered
Question # 6 of 15 (
Start time: 08:34:52 PM ) Total Marks: 1
What kind of personality is usually associated with stress?
Select correct option:
Type A
Type B
Inner directed
Traditional
Question # 7 of 15 ( Start time: 08:35:21
PM ) Total Marks: 1
A realistic goal is one that:
Select correct option:
Includes money as well as happiness
Is comparatively easy to attain
Matches the employer’s wishes
Regulates the right amount of challenge
Question # 8 of 15 (
Start time: 08:36:26 PM ) Total Marks: 1
Identify which type of communication requires fewer human relations
skills.
Select correct option:
Written
Non verbal
Verbal
Unwritten
Question # 8 of 15 ( Start time: 08:36:26
PM ) Total Marks: 1
Identify which type of communication requires fewer human relations
skills.
Select correct option:
Written
Non verbal
Verbal
Unwritten
Question # 9 of 15 (
Start time: 08:37:06 PM ) Total Marks: 1
Having certain character traits contributes to being trustworthy and
being perceived as a trustworthy person. Which of the following is likely
to be perceived as attribute of a leader who can be trusted?
Select correct option:
Being Compassion
Act in selflessness manner
Being honest
All of the given attributes
Question # 10 of 15 (
Start time: 08:38:28 PM ) Total Marks: 1
Ahmad is a salesperson. He has high _________ then an accountant.
Select correct option:
Sociability
Supremacy
Reflexive
Directive
Question # 11 of 15 ( Start time: 08:38:52
PM ) Total Marks: 1
Emotional intelligence generally compacted with the ability to:
Select correct option:
Connect with people and understand their emotions
Stay in control while taking tests
Knowing how to throw a explosion for effect
Using common sense to earn a living
Question # 12 of 15 ( Start time: 08:40:00 PM ) Total Marks: 1
Noise can occur during the __________________ process.
Select correct option:
Decoding
Feedback
Encoding
All of the given options
Question # 13 of 15 (
Start time: 08:41:05 PM ) Total Marks: 1
The extent to which an individual has broad interests and is willing
to take risks called:
Select correct option:
Emotional stability
Extroversion
Conscientiousness
Openness to experience
np anna
Question # 14 of 15 (
Start time: 08:42:20 PM ) Total Marks: 1
Organized clubs and committees are example of:
Select correct option:
Emergent Groups
Work Groups
Social Groups
Out group
Question # 15 of 15 ( Start time: 08:43:05
PM ) Total Marks: 1
According to research which of the following percentage reveals that
all business communication fails to achieve the intended purposes.
Select correct option:
70 percent
40 percent
65 percent
80 percent
Question # 1 of 15 ( Start time: 08:45:51 PM ) Total Marks:
The meanings that an individual acquires
from other person’s speech called:
Select correct option:
Perceived meanings
Intended meanings
Pure meanings
Dictionary meanings
Question # 2 of 15
( Start time: 08:46:16 PM ) Total Marks: 1
Negative attitudes disrupt the process of:
Select correct option:
Conflict
Change
Effort
Production
Question # 5 of 15 ( Start time: 08:46:56 PM ) Total Marks: 1
Person and professional problems can solve through which of the following
positive attitude?
Select correct option:
Speak and act with enthusiasm
Expect success rather than fear failure
You learn from error and defeat
All of the given options
Question # 6 of 15
( Start time: 08:47:54 PM ) Total Marks: 1
A person is able to perform better in which stress:
Select correct option:
Work
Positive
Negative
Emotional
Question # 7 of 15
( Start time: 08:48:24 PM ) Total Marks: 1
Which disorder can be treated successfully with medication and a supportive
environment at home and on the job?
Select correct option:
Attention Deficit
Neurobiological
Obsessive-Compulsive
Narcolepsy
Question # 8 of 15
( Start time: 08:49:26 PM ) Total Marks: 1
All of the following are suggested ways of eliminating or reducing barriers
to effective communication EXCEPT:
Select correct option:
Use emotion and colorful words
Appeal to human needs and time your message
Discuss differences in paradigms
Use mirroring to establish rapport
Question # 9 of 15
( Start time: 08:50:28 PM ) Total Marks: 1
Which one of the following is NOT an example of self defeating behavior?
Select correct option:
Disorganization
Excessive guilt
Losing temper
Proactive
Question # 10 of 15
( Start time: 08:51:50 PM ) Total Marks: 1
Teams in organizations emphasize ______ communication.
Select correct option:
Downward
Horizontal
Upward
Diagonal
Question # 11 of 15 ( Start time: 08:52:59 PM ) Total Marks: 1
People tend to be all of the following under too much stress EXCEPT:
Select correct option:
Destructive
Short-tempered
Emotional
Agreeable
Q uestion # 12 of 15
( Start time: 08:53:28 PM ) Total Marks: 1
A key characteristic of self-disciplined people is that they:
Select correct option:
Impose punishment and suffering on themselves
Resist against goals set by management
Find very little joy in working
Work toward attaining goals without being distracted
Question # 13 of 15
( Start time: 08:54:24 PM ) Total Marks: 1
Which of the following is NOT a part of the communication process?
Select correct option:
Encoding
Decoding
Feedback
Accepting
Question # 14 of 15
( Start time: 08:54:49 PM ) Total Marks: 1
The first step in problem solving is:
Select correct option:
Noticing the problem
Defining the problem
Know a level of importance to the problem
Assigning someone to handle the problem
Question # 15 of 15
( Start time: 08:55:17 PM ) Total Marks: 1
Mostly personal problems emerge through self-defeating:
Select correct option:
Attitudes and behaviors
Approach
Actions
Activities
1-Ali has the ability of good human relations skills EXCEPT:
Select correct option:
See things from the other person's viewpoint
Be resentful of others
Instigate to build and maintains relationships
Understand the expectations of others
2- A notable consequence of perfectionism is that it often leads to a:
Select correct option:
Sudden increase in satisfaction with the task
Feelings of excitement while solving a problem
Delay in making decisions
Lack of concern for details
Decisiveness and Perfectionism: Being fearful of committing oneself to any course of action can impede decision making. Another impediment is perfectionism. The perfectionist keeps searching for more information before making a decision. The combination of being indecisive and a perfectionist can lead to unnecessary delays. (Page -22)
3-Companies gain the edge when, in addition to having an educated workforce, employees have high self-esteem and show all of the following behavior EXCEPT:
Select correct option:
Trusting your own capabilities
A feeling of dependency on leadership for direction
Being creative and innovative
Taking personal responsibility for problems
4-When the differences between groups emerged, you can expect:
Select correct option:
Conflict to develop
Stereotypes to be reinforced
Relations to deteriorate
All of the given options
5-An individual who develops a strong work ethic will:
Select correct option:
Be strongly motivated
Be qualified for a managerial position
Behave in a highly decent manner
Develop a learning-goal orientation
Develop a strong work ethic: If you are committed to the idea that most work is valuable and that it is joyful to work hard, you will automatically become strongly motivated. (Page-21)
6-When we talk about interpersonal relationships it indicates what kind of communication style?
Select correct option:
Emotive
Versatility
Supportive
Reflective
Versatility :when we speak of interpersonal relationships (an interaction involving at least two people), we contend that no one can do much about what another person says or does, but each of us can do something about what we say and do. And because dealing with others is such a major aspect of our lives, if we can control what we say and do to make others more comfortable, we can realistically expect our relationships to be more positive, or effective. David W Merril and Roger H Reid (Authors of Personal Styles and Performance). (Page-42)
7- Which behavior is dependent upon clear cut exchange of views among group members?
Select correct option:
Mutual
Good
Group
Social
Group behavior is dependent upon clear cut exchange of views among group members. To produce goods and services best results can be obtained if people work optimally and optimistically. (Page-2)
8- A key characteristic of self-disciplined people is that they:
Select correct option:
Impose punishment and suffering on themselves
Resist against goals set by management
Find very little joy in working
Work toward attaining goals without being distracted
Minimize excuse making. Self-disciplined people concentrate their energies on goal accomplishment rather than making excuses for why work is not accomplished. (Page-21)
9-Which of the following is/are considered to be importance traits of effective leaders?
Select correct option:
Ask the right questions
Gives frequent feedback on performance
Develop partnerships with people
All the traits are included
We will discuss nine characteristics that make help great leaders…….. (Page-53)
10-When the differences between groups emerged, you can expect:
Select correct option:
Conflict to develop
Stereotypes to be reinforced
Relations to deteriorate
All of the given options
11-Work and family conflict occurs when the individual has to perform:
Select correct option:
Multiple roles
Few roles
Tricky roles
Unexpected roles
Work-family conflict occurs when the individual has to perform multiple roles: worker, spouse or
partner, and often parent. (Page-31)