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| Subject: MGMT611 QUIZ Fri May 21, 2010 6:56 am | |
| 1) A nonverbal indicator that a person is lying likely to be:Select correct option:A symmetrical smileMaintaining eye contact without constant staringFrequent rubbing of the noseFacial expressions that last about four or five seconds Ask receivers there understanding or interpretation of what you said. Also use nonverbal indicators to gauge how well your message has been delivered. Another consideration is to check for feelings in addition to conveying the facts. (Page-36) 2) Companies gain the edge when, in addition to having an educated workforce, employees have high self-esteem and show all of the following behavior EXCEPT:Select correct option:Trusting your own capabilitiesA feeling of dependency on leadership for directionBeing creative and innovativeTaking personal responsibility for problems 3) A good supplier to positive attitudes is:Select correct option:PessimismOptimismBeing a famous personLow salary Attitude is something that lies between emotions and thought processing. Attitude may be positive or negative. If someone has good feelings about something e.g. towards his/her work, or people, then it is positive attitude otherwise it would be negative. (Page-16) 4) Set of people with different set of behaviors and beliefs differentiates them from a larger culture of which they are a part called:Select correct option:Sub-cultureSocietyGroupCulture Definition of sub culture:“Set of people with different set of behaviors and beliefs which differentiates them from a larger culture of which they are a part”.In other words sub-culture helps in producing smaller cultural groups as youth cultures, army officer’s culture, elite culture etc. all form different groups having different cultural impact on capacities, beliefs and knowledge. (Page-04) 4) Which one of the following is a situation where there are demands on a person?Select correct option:StressConflictClashDispute This aspect of personality is linked with stress. Stress is situation where there are demands on a person. (Page-06) 5) A realistic goal is one that:Select correct option:Includes money as well as happinessIs comparatively easy to attainMatches the employer’s wishesRegulates the right amount of challenge Set Realistic Goals: A realistic goal represents the right amount of challenge for the person pursuing the goal. The higher a person’s self-efficacy, the more likely he or she may think that a goal is realistic. (Page-20) 6) Attitudes are an important part of human relations because they are linked to:Select correct option:PerceptionMotivationRelationshipsAll of the given options Attitude influences the behaviour of the individuals. Attitude is a usual way of doing things. Successes and failures in life depend upon the attitude of the individuals. If attitudes are positive, then human relations will be positive. And positive human relations are necessary for a successful life.a. Attitude is a disposition to approach an idea, event, person, or an object.b. It is a tendency to act in one way or the other toward an ‘attitude object’ or something (i.e. idea, event, person, object, food, colour, and furniture, virtually everything). (Page-16) 7) A person is able to perform better in which stress:Select correct option:WorkPositiveNegativeEmotionalPositive stress- it is called u-stress; you perform well due to this stress.e.g. Stress in exams makes you achieve better marks in the examination. (Page-06) Negotiation may takes place:Select correct option:Between two peopleBetween groupsWithin a groupAll of the given options 9) During electronic brainstorming, suggestions from group members are:Select correct option:Accumulate in a file for review at a later timeEntered into the computer and seen by other group membersEdited automatically for spelling and grammarApproach through the cellular phone Electronic Brainstorming. In electronic brainstorming, group members simultaneously entertheir suggestions into a computer, and members can still build on each other’s ideas. (Page-26) 10) Ahmad is a salesperson. He has high _________ then an accountant.Select correct option:SociabilitySupremacyReflexiveDirective 11)The two main components of self-esteem are:Select correct option:Self-respect and self-denialSelf-confidence and self-indulgence not sure. Self-efficacy and self-respectSelf-denial and self-discipline 12)All of the following are the characteristics of Type A personality EXCEPT:Select correct option:Time consciousEasy-going pg 5CompetitiveFast moving 13)Effective decision makers do not rely on careful analysis only. Instead they also use their intuition which is based on:Select correct option:Knowing and sensingGuessingBeing certainHoping 14)Which of the following is likely to damage a partnership relationship between the leader and his followers?Select correct option:Leader does not share vision with followersLeader exerts a lot formal power in getting things done by the groupThe leader sometime reshapes the facts to fit his needs and is less than honestAll of the given options 15)The actions or reactions of an individual in response to external or internal stimuli is called: Select correct option: Attitude Behavior pg 16Perception Ethics 16)Informal transmission of information, scandal or rumor from person to person called: Select correct option: Gossip Grapevine communication pg 40Vertical communication Horizontal communication 17)Waleed knows his leadership qualities and the strengths and weaknesses. He is more likely to accomplish his assigned task that shows his self: Select correct option: Love Esteem Awareness ref you know your leadership qualities and the strengths and weaknesses of your team members you are more likely to accomplish your taskPerception 18)A negative and _____________ attitude damage all hope of career success. Select correct option: Self-defeating ref A negative and self-defeating attitude destroys all hope of career success. Self projection Self worth Self centered 19)What kind of personality is usually associated with stress? Select correct option: Type A Type B The Type B personality is the opposite of Type A which is commonly associatedInner directed Traditional 20)Organized clubs and committees are example of: Select correct option: Emergent Groups ref Organized clubs, social groups, or committees Work Groups Social Groups Out group 21)According to research which of the following percentage reveals that all business communication fails to achieve the intended purposes. Select correct option: 70 percent Various research studies have revealed that as much as 70 percent of all business communication fails to achieve the intended purposes40 percent 65 percent 80 percent 22)The meanings that an individual acquires from other person’s speech called: Select correct option: Perceived meanings Intended meanings Pure meanings Dictionary meanings 23)Negative attitudes disrupt the process of: Select correct option: Conflict Change ref Negative attitudes towards change will disrupt the process of change Effort Production Person and professional problems can solve through which of the following positive attitude? Select correct option: Speak and act with enthusiasm Expect success rather than fear failure You learn from error and defeat All of the given options 24)A person is able to perform better in which stress: Select correct option: Work Positive Negative Emotional 25)Which one of the following is NOT an example of self defeating behavior? Select correct option: Disorganization Excessive guilt Losing temper Proactive pg 27 can read list of behaviours 26)People tend to be all of the following under too much stress EXCEPT: Select correct option: Destructive Short-tempered Emotional Agreeable 27)A key characteristic of self-disciplined people is that they: Select correct option: Impose punishment and suffering on themselves Resist against goals set by management Find very little joy in working Work toward attaining goals without being distracted 28)Which of the following is NOT a part of the communication process? Select correct option: Encoding Decoding Feedback Accepting 29)The first step in problem solving is: Select correct option: Noticing the problem Defining the problem PG 23 but am still confused in b/w 1 & 2) Know a level of importance to the problem Assigning someone to handle the problem 30)Mostly personal problems emerge through self-defeating: Select correct option: Attitudes and behaviors pg 27 Approach Actions Activities 31)Which of the following is a form of depression that develops during the hot and humid? Select correct option: Obsessive-Compulsive Disorder Seasonal Affective Disorder Neurobiological Disorders Attention Deficit Disorder 32)Which of the following is the act of understanding message? Select correct option: Encoding Decoding ref understanding the message Communication media Channel 33)Which of the following is the act of understanding message? Select correct option: Encoding Decoding ref understanding the message Communication media Channel 34)Which one of the following is NOT the characteristic of a group? Select correct option: Share common goals One sided interaction pg 12 list of characteristics there Characterize themselves as members Belongingness to members 35)The difference between intended and ____________ meanings is called misunderstanding. Select correct option: Pure Dictionary Superficial Perceived ref pg 2 36)Which one of the following is a disposition to approach an idea, event, person, or an object? Select correct option: Attitude pg 16 Behavior Perception Ethics 37)Minimum persons required for a group are: Select correct option: Four Three Two ref Two or more individuals who interact with one another. Five 38)Mostly personal problems emerge through self-defeating: Select correct option: Attitudes and behaviors pg 27 Approach Actions Activities | |
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