MGT510 MIDTERM FALL 2010

Today’s Paper
MGT510 Total Quality Management (5-12-2010)
1st Paper
Q.No.1: Why did Deming believe that managers should stop decision purely based on
cost? 3marks
Q.No.2: The European Quality Award is divided into two parts to whom these are
awarded? 3marks
Q.No.3: What were the structured rationality and philosophy towards change in the
mechanistic model? (2.5+2.5) 5marks
Q.No.4: The (SPIOC) Supplier-Input-Process-Output-Customer diagram induced a high level
map the process that “map out its basic steps” Explain the element of this process? 5marks
Q.No.5: Briefly explain as to how a management can be improved? 5marks
2nd Paper
Q.No.1: How does Juran’s Philosophy fit wall into existing management? 3Marks
Q.No.2: How quantity is defined by the five leaders in quantity revolution? 3marks
Q.No.3: Mutually beneficial supplier’s relationship and process approach benefits?
5marks
Q.No.4: Briefly explain as to how a management can be improved? 5marks
Q.No.5: Why did Deming believe the business should not exist simply for profit?
5marks
1st Paper is my and 2nd paper share with me my friend Yasir…