Briefly describe Random List (2)
Differentiate between Consideration and Courtesy (5)
Differentiate between direct approach and indirect approach (5)
Name the general purposes of Business Messages. (3)
Write the general rules to initiate direct request. (5)
1. What are the basic strategies for writing bad news
2. Describe random list briefly?
3. How do camouflaged verbs affect the process of business communication?
Explain with examples.
4. What are the characteristics of a good opening of a report?
5. Write a note on application letter?
6. Write down the reasons for conveying a bad news about orders?
7. Define the following.
• Phantom readers
• Future readers