MGT502 CURRENT QUIZ 28-12-2010

1. The more consistent a behavior, the more the observer is inclined to ___.
Select correct option:

Attribute it to interpretation
Attribute it to internal causes
Attribute it to consensus
Attribute it to external causes
REF.
6. Consistency in a person’s actions. Does the person respond the same way over time? The moreconsistent the behavior, the more the observer is inclined to attribute it to internal causes.

2. Sana is an honest and straightforward person. She believes her employees are all similarly honest and straightforward, ignoring signs that they may be manipulating her. What perceptual shortcut is Sana most likely using?
Select correct option:

Contrast effect
Halo effect
Stereotyping
Projection
REF.
• Projection
– Attributing one’s own characteristics to other people

3. The employee writes a complaint letter to his manager. Putting his thoughts onto paper is an example of:
Select correct option:

Encoding
Messaging
Channeling
Cryptography
• Encoding
– Symbolizing--words, gestures, pictures, signs, etc
– Transmitting--oral, writing, print media, nonverbal cues, electronic media, telephone

4. The application of negative consequences or the withdrawal of positive consequences to reduce the likelihood of repeation of that same behavior is known as:
Select correct option:

Punishment
Negative Reinforcement
Positive Reinforcement
Rewards
REF.
Punishment
• The administration of negative consequences or the withdrawal of positive consequences to reduce the likelihood of repeating the behavior in similar settings
5. Which of the following statements is true?
Select correct option:

Older employees have lower rates of avoidable absence than younger workers
Older employees are more likely to quit their job than younger workers
Older employees are perceived to be more flexible than younger workers
Older employees generally have lower productivity than younger workers
REF.
Age
older employees have lower rates of avoidable absence than do younger employees.

6. Ahmed is responsible to transmit information to outsiders on organization’s plans, policies, actions and results. Which managerial role is he playing in organization?
Select correct option:

Disseminator
Spokesperson
Representative
Figurehead
REF.
• Spokesperson—represent the organization to outsiders on organization’s plans, policies, actions and results;serves as expert an organization s industry.

7. Which of the following statement is TRUE about Type B individuals?
Select correct option:

They are extremely competitive.
They have a sense of urgency,impatient and hostile.
They are fast workers and prefer quantity over quality
They are more relax and easy going.
REF.
Type B individuals are more relaxed and easygoing

8. A management function of a manager in which he/she maintains a network of outside contacts who provides favors and information is:
Select correct option:

Monitor
Leader
Liaison
Entrepreneur
REF.
Liaison.
maintains a network of outside contacts who provides favors and information

9. Which of the following network structure requires high emergence of leadership?
Select correct option:

Wheel
Chain
All-channel
Diverse
REF.
The effectiveness of each network depends on the dependent variable you are concerned about. For instance, the structure of the wheel facilitates the emergence of leader, the all-channel network is best if you are concerned with having high member satisfaction, and the chain is best if accuracy is most important

10. Robert Katz identified three essential skills that managers need to have in order to reach their goals. What are these skills?
Select correct option:

Technical, decisional and interpersonal
Technical, human, and conceptual
Interpersonal, informational and decisional
Conceptual, communication and networking
REF.
Management Skills
Robert Katz has identified three essential management skills: technical, human, and conceptual

11. Which path-goal leadership style leads to greater satisfaction when tasks are ambiguous or stressful?
Select correct option:

Directive
Supportive
Participative
Reactive
REF.
Path-Goal Theory
• Directive leadership leads to greater satisfaction when tasks are ambiguous or stressful than
when they are highly structured and well laid out

12. A national culture characteristic describing the extend to which a society feels threatened by uncertain and ambiguous situation and tries to avoid them is called________________
Select correct option:

Short Term Orientation
Long Term Orientation
Uncertainty Avoidance
Performance Orientation
REF.
Uncertainty Avoidance
A national culture characteristic describing the extend to which a society feels threatened by uncertain and ambiguous situation and tries to avoid them

13. What sort of actions is most likely to be attributed to external causes?
Select correct option:

Actions that have high distinctiveness, high consensus and high consistency
Actions that have high distinctiveness, high consensus and low consistency
Actions that have high distinctiveness, low consensus and low consistency
Actions that have low distinctiveness, low consistency and high consensus
REF.
BOOK BY STEPHEN P.ROBBINS
PAGE NO.160. ATTRIBUTION THEORY.EXHIBIT 5-2

14. Which of the following is NOT true of charismatic leaders?
Select correct option:

They have behavior that is unconventional
They are willing to take high personal risk
They have a vision and the ability to articulate the vision
They show consistency with their followers’ behaviors
REF.
key characteristics of Charismatic Leader
• Vision and articulation
• Personal risk
• Sensitivity to follower needs
• Unconventional behavior

15. E-Organizations rely MORE on:
Select correct option:

Team Decision Making
Individual Decision Making
Virtual-Team Decision Making
Group Decision Making
REF.
The e-organization, with its heavy reliance on the Internet, increases potential workplace distractions.Managers need to be particularly alert to the negative effects of cyber-loafing. In addition, the e-org will rely less on individual decision making and more on virtual-team decision making
16. Difficulty in expressing emotions by an individual and understanding other's emotions is termed as:
Select correct option:

Anemia
Thalassemia
Alexithymia
Myopia
REF.
Some people have difficulty in expressing their emotions and understanding the
emotions of others. Psychologists call this alexithymia.

17. Positive Mood includes all the following feelings EXCEPT:
Select correct option:

Excitement
Enthusiasm
Hostility
Overjoy
REF.
When workers are in positive moods, they feel exited, enthusiastic, active,
strong, peppy, or elated. When workers are in negative moods, they feel distressed, fearful, scornful, hostile, jittery, or nervous

18. What term is used for the extent to which an individual displays different behaviors in different situations?
Select correct option:

Continuity
Integrity
Stability
Distinctiveness
REF.
• Distinctiveness: shows different behaviors in different situations.

19. The tendency to be sociable,outspoken and friendly is known as
Select correct option:

Openness to Experience
Self Monitoring
Extroversion
Introversion
REF.
1. Extroversion
Refers to the tendency to be sociable, friendly, and expressive.
20. SWhat does consensus refer to in attribution theory?
Select correct option:

There is general agreement about a perception
Different people perceive a situation similarly
Different people respond the same way in the same situation
All people behave precisely the same way in certain situations
REF.
• Consensus: Response is the same as others to same situation.