Quiz Start Time: 09:53 AM Time Left 85
sec(s)
Question # 1 of 10 ( Start time: 09:53:10 AM ) Total Marks: 1
Web catalogue revenue model includes
Select correct option:
a. Online sellers of computer
b. Gifts, flowers, clothes
c. Journals
d. A and B
Quiz Start Time: 09:53 AM Time Left 87
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Question # 2 of 10 ( Start time: 09:54:31 AM ) Total Marks: 1
In Virtual Payment system , Four kinds of information is provided to e-bank. Identify which one is NOT included:
Select correct option:
Buyer Accounts identifier
Buyer password
Address of Merchant
Actual amount of money in favor of merchant
Quiz Start Time: 09:53 AM Time Left 87
sec(s)
Question # 3 of 10 ( Start time: 09:56:07 AM ) Total Marks: 1
By adding which of the following to your website improve customer service?
Select correct option:
Attractive products
Banner Advertisement
Email links
Interactive Advertising
Quiz Start Time: 09:53 AM Time Left 85
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Question # 4 of 10 ( Start time: 09:57:30 AM ) Total Marks: 1
Objective of any marketing strategy is to bring the customers quickly to the ___________.
Select correct option:
Familiarity stage
Exploration stage
Separation stage
Commitment stage
Quiz Start Time: 09:53 AM Time Left 86
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Question # 5 of 10 ( Start time: 09:58:36 AM ) Total Marks: 1
Which of these is a tool that can be used to improve customer services?
Select correct option:
Log file analysis
Cookies
Data mining
All
Quiz Start Time: 09:53 AM Time Left 87
sec(s)
Question # 6 of 10 ( Start time: 09:59:55 AM ) Total Marks: 1
How many stages involve in customer loyalty model for creating good customer relationship?
Select correct option:
6
5
4
3
Quiz Start Time: 09:53 AM Time Left 86
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Question # 7 of 10 ( Start time: 10:01:24 AM ) Total Marks: 1
Call handling, sales tracking and Transaction support(technology / personnel) activities are included in which management system
Select correct option:
Customer Relationship Management system
Public relation management system
Inventory management system
Data Base Management system
Quiz Start Time: 09:53 AM Time Left 88
sec(s)
Question # 8 of 10 ( Start time: 10:02:37 AM ) Total Marks: 1
You read about a company X in newspaper. Your relation with company X is at familiarity stage.
Select correct option:
True
False
Quiz Start Time: 09:53 AM Time Left 88
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Question # 9 of 10 ( Start time: 10:03:01 AM ) Total Marks: 1
JIT Stands for
Select correct option:
Just In Time
Joint investigation Technique
Join in Training
Just In Total
Quiz Start Time: 09:53 AM Time Left 88
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Question # 10 of 10 ( Start time: 10:03:19 AM ) Total Marks: 1
Let us, suppose that you have hosted early your e-commerce website to sell sweets online: Your customers are acquaint with the name of your company and “DesiGhee Burfi ”. They have never interacted with your company. Which of following loyalty stages they are?
Select correct option:
Awareness
Exploration
Familiarity
Commitment
Quiz Start Time: 01:13 PM Time Left 88
sec(s)
Question # 1 of 10 ( Start time: 01:13:41 PM ) Total Marks: 1
SET and SSL both are same with respect to security.
Select correct option:
True
False
Quiz Start Time: 01:13 PM Time Left 87
sec(s)
Question # 2 of 10 ( Start time: 01:15:02 PM ) Total Marks: 1
Which statement is most appropriate description of the term “Interactive-advertisement”?
Select correct option:
By making an advertisement message using flash animation.
Putting an audio or video message on the website to attract customer.
By avoiding customer’s involvement in the advertisement process.
By involving the customer in the advertisement process itself.
Quiz Start Time: 01:13 PM Time Left 87
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Question # 3 of 10 ( Start time: 01:16:03 PM ) Total Marks: 1
Free-Trial advertisement means ___________.
Select correct option:
Free coupons are placed on certain websites for customers so that they can use it for shopping.
Customer is offered to use the product free of cost for a specific amount of time.
Items bought are delivered to the customers with no delivery cost.
The company didn’t had to pay for this advertisement.
Quiz Start Time: 01:13 PM Time Left 87
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Question # 4 of 10 ( Start time: 01:17:19 PM ) Total Marks: 1
Which of the following is a business promotion?
Select correct option:
Free-Trials
Free-Shipping
Both of these
None
Quiz Start Time: 01:13 PM Time Left 88
sec(s)
Question # 5 of 10 ( Start time: 01:18:07 PM ) Total Marks: 1
While designing a website, which of the following factors an internet marketer should pay attention to?
Select correct option:
Easy site navigation (i.e. Site map)
Frequently asked questions (FAQs) section
Privacy policy
All of above
Quiz Start Time: 01:13 PM Time Left 87
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Question # 6 of 10 ( Start time: 01:18:43 PM ) Total Marks: 1
Press release can provide information about current events and news to, which of following, via a internet?
Select correct option:
Print media
T.v commercial
Press or media
T.v program.
Quiz Start Time: 01:13 PM Time Left 82
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Question # 7 of 10 ( Start time: 01:19:43 PM ) Total Marks: 1
Let us, suppose that you have hosted early your e-commerce website to sell sweets online: Your customers are acquaint with the name of your company and “DesiGhee Burfi ”. They have never interacted with your company. Which of following loyalty stages they are?
Select correct option:
Awareness
Exploration
Familiarity
Commitment
Quiz Start Time: 01:13 PM Time Left 87
sec(s)
Question # 8 of 10 ( Start time: 01:21:07 PM ) Total Marks: 1
Visitor’s location, IP address, time of visit related information are added, in which of the following
Select correct option:
call handling files
cookies
log files
Data mining files.
Quiz Start Time: 01:13 PM Time Left 88
sec(s)
Question # 9 of 10 ( Start time: 01:22:03 PM ) Total Marks: 1
Dividing the potential customers into groups is called
Select correct option:
Market Segmentation
Market Promotion
Market Research
Market Survey
Quiz Start Time: 01:13 PM Time Left 85
sec(s)
Question # 10 of 10 ( Start time: 01:23:07 PM ) Total Marks: 1
Brick and Mortar refers to
Select correct option:
Offline business
Online business
Transport
Building