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 MGT503 QUIZ

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PostSubject: MGT503 QUIZ   Thu Jun 24, 2010 8:57 pm





Communication should be:










From Top to Bottom level



From Bottom to top



2 way



None of the given option









Inspiring people to be high
performer is called:



Controlling



Leading



Planning



Organizing









All of the following are the
characteristics of an organization EXCEPT:



People



Product



Purpose



Structure









All of the following are
managerial roles identified in Mintzberg’s Model EXCEPT:



Informational



Interpersonal



Functional



Decisional









People with which of the
following decision making style have a high tolerance for ambiguity and tend
to focus on the people or social aspects of a work situation?



Analytical



Behavioral



Directive



Conceptual












Achieving results, making the
right decisions, and successfully carrying them out to achieve an
organization’s goals refer to:



Efficiency



Reliability



Effectiveness



Validity












What is the best term to
describe the process of attempting to influence other people to attain the
organization's objectives?



Planning



Organizing



Leading



Controlling









Which of the following early
advocates of organizational behavior was concerned about deplorable working
conditions?



Robert Owens



Hugo Munsterberg



Mary Parker Follett



Chester Barnard









The management function that
specifies goals to be achieved and deciding in advance the appropriate
actions to achieve those goals is:



Leading



Controlling



Organizing



Planning












Assembling additional
information and identifying both the nature and the causes of the problem
comes under:



Scanning stage



Categorization stage



Diagnosis stage



Implementation stage









An appropriate managerial
behavior in a given situation that depends on a wide variety of elements, is
called:



Open system



Contingency perspective



Entropy



Quantitative perspective









An organization’s specific
environment:



Is unique and changes with
conditions



Is the same regardless of the
organization’s age



Is determined by the top level of
management



Is quantified to determine its
existence









Usman currently holds a
management position within his company. His job responsibilities include
maintaining a focus toward long-term issues that may impact the company as
well as developing appropriate goals to guide the organization. Jim is most
probably which type of manager?



First line managers



Middle level manager



Operational manager



Top Level Manager












When call center managers spend
much of their time monitoring customer calls and giving employees feedback
about how to improve their dialogue with customers in the future, these
managers are using which of the following skills?



Technical



Conceptual



Situational



Ethical









Ali has just received each and
every necessary statistics on the proposed new purchases for his
organization. Ali is now ready to render his decision about them. Ali will be
making his decision under conditions best referred to as:



Risk



Certainty



Risk avoidance



Uncertainty



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